Benefits Administration
Benelink Technology
Human resource departments and brokers have historically spent a disproportionate amount of time managing the benefits enrollment process for businesses– from collecting, reviewing and processing paperwork, to auditing invoices.
Our BeneLink technology coupled with our administrative services increases employee productivity by freeing up valuable time and providing cost savings through more accurate billing and invoicing.
One-Click Access
All benefits managed from one portal.
Employee Materials
Communications and important documents stored digitally in the client portal for easy access.
System Reporting
Invaluable reporting features for improved data analysis.
Call Center Services
Experienced customer service representatives dedicated to employees.
ONE-CLICK ACCESS
• Access customized client portals
• Enroll in benefits remotely, 24/7
• Experience synchronized payroll and insurance carrier interfaces
• Compare and contrast benefit plan options
• Unfettered access to review current coverage status, benefits and plan details
• Update personal and dependent information
• Store benefits paperwork
SYSTEM REPORTING
• Fulfill PPACA reporting requirements
• Track enrollment issues
• Review trends
• Document customer service calls
• Ensure resolution of data issues
• Analyze ROI
EMPLOYEE MATERIALS
• Customized employee benefit guides
• Personalized enrollment forms and employee benefit statements
• Pertinent enrollment announcements
• Digital storage for important documentation
CALL CENTER SERVICES
• Toll-free number specific to your employees
• Trained customer service professionals
• Voice-stamped telephonic enrollment
• Enroll in benefits, review coverage status and receive assistance with benefit plan interpretation