Services
Our Services
We provide business clients a bounty of benefits administration services in conjunction with our proprietary BeneLink Connect platform. Our integrated administrative resources allow HR departments to spend less time on tedious tasks and focus more time on their employees.
Brokers who partner with us gain a competitive timesaving advantage, enabling them to simultaneously retain clients and grow their book of business.
Web-Based Electronic Enrollment and Eligibility Management System
• HR administrator enrollment, qualifying event management, termination and demographic changes.
• Employee self-service enrollment
• HR reporting
• Employee confirmation statements
• Premium Billing and Invoicing
COBRA Administration
• Initial notification
• EDI electronic carrier and payroll file interface
• Employee communications
• Transaction processing of eligibility and enrollment
• Billing and collection
• Premium payment processing
• HIPAA compliance
Call Center Services
• Dedicated 800 numbers
• Telephonic voice-stamped enrollments
• Employee advocate with insurance carrier
• Technology guidance
• Eligibility – plan and coverage inquiries
• Enrollment – open and perpetual
• Life events
• Claims assistance
• Dependent verification
Dependent Verification
• Initial and perpetual mailing and notification
• All documents available online for immediate retrieval
• Dependent status accessible online
• Excludes unverified dependents from enrollment until documents have been reviewed and approved
• Dependent verification reporting
ACA Reporting and Administration
• ACA profile management
• Annual reporting
• ACA eligibility management
• Regulatory management
• ACA IRS Filing